Salon and Barber FAQs
We take appointments through our online booking system. You are also welcome to come for a walk-in anytime if you prefer.
All haircuts have a starting price of €30.
Explore Salon and Barber, then open Book Appointment to see the services available at your chosen location.
Check the duration of your chosen service in online booking. Contact the team before booking if you need help choosing a service.
Please contact your ELIJAH location as soon as possible so the team can advise you about your appointment.
Use the details in your booking confirmation or contact your location. Please let the team know as early as possible if your plans change.
Please check the cancellation and no-show terms provided when you book. If you cannot attend, contact your location as soon as possible.
Visit Locations for details of our spaces. For a specific date or service, check online availability or contact the team.
Tattoo FAQs
To book an appointment you may email shop@whoiselijah.com. Make sure to include a detailed description of the piece (size, color, etc), reference photo of the design (if any), a photo of the desired placement, tattoo artist preference (if any), and tentative dates. The more information you can provide the better.
The price of the tattoo will vary depending on the artist that you have selected, but the shop has a €80 minimum. The cost will depend on the location on the body, size or the piece, amount of detail and on the artist that you’ve chosen. To have a better idea of the cost you may contact us to request a free consultation.
We do! You are more than welcome to come in and speak to the artists which are available.
Every artist has their own recommended method of care, therefore, your artist will explain the best way to care for your tattoo at the time of your appointment.
Hair Products and Fragrances
Start with the individual product page and the ingredient list on its packaging. For questions about a particular ingredient, email shop@whoiselijah.com with the product name.
Follow the expiry date or period-after-opening symbol on your product packaging. If the label is unclear, contact us with the product name and batch details.
Follow the storage guidance on the packaging. Keep containers closed between uses and away from direct sunlight and excessive heat.
Orders, Shipping and Returns
ELIJAH ships worldwide from Spain with DHL. Enter your delivery address at checkout to see the options for your destination. See our shipping policy for further details.
Orders are dispatched from Spain with DHL. Delivery times vary by destination and shipping service. Enter your delivery address at checkout to view the available shipping options and charges. See our shipping policy.
Enter your delivery address at checkout to view the shipping charge before placing your order. International deliveries may also be subject to import duties and local taxes; please read our shipping policy.
Your tracking number is emailed once your order has been dispatched. Check your spam folder, then email shop@whoiselijah.com with your order details if you need help.
Email shop@whoiselijah.com within 14 days of receiving your item to request a return. Items must be unused, in their original packaging and in resalable condition. Our policy provides store credit for accepted change-of-mind returns; return shipping is at your expense. Read the full return policy before sending anything back.
Contact shop@whoiselijah.com promptly with your order number and details of the problem so our team can help. See our return policy.
General
The payment methods available for your order are shown at checkout before you pay.
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