• Home
  • Shipping policy

Shipping policy

Delivery Times

UK: 2-3 working days from dispatch; using Royal Mail Tracked 48

World: 3-7 working days from dispatch; using DHL Globalmail Packet Tracked, Royal Mail International Tracked World, and/or partners.

Please allow an additional up to 48 hours for your order to be processed by us before dispatch. Please note this can take longer during peak sales periods.


Receiving Your Order

All shipments are tracked. You will be provided with this tracking number by email once your order has been dispatched.

Important Information

Please make sure that the shipping address is correct as we are unable to redirect orders once they are on their way to you.

Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.

We work closely with our shipping partners to minimize the potential impact of customs delays on our international customers.


Service Update

Currently experiencing worldwide delivery delays due to the Coronavirus pandemic.

Taxes and Duties

We currently operate on a DDU ('Delivery Duty Unpaid') basis. As the recipient, you are liable for all import duties, customs, and local sales taxes levied by the country you are shipping to; payment of these may be necessary to release your order from customs on arrival.

We are working towards a DDP ('Delivery Duty Paid') method, but are experiencing delays in this due to the complications as a result of BREXIT agreements.